Lotus Mattress Protector (Full)
Our protectors help your mattress and pillows to stay fresher and cleaner for longer, while reducing general wear-and-tear. They're really convenient to use – quickly removed and fully machine washableSee more
Our protectors help your mattress and pillows to stay fresher and cleaner for longer, while reducing general wear-and-tear. They're really convenient to use – quickly removed and fully machine washable
Adult & Kids
Your shipping cost for the standard item Dunlopillo – DL-BROWN-IE-M is 0 Baht and your item will be delivered within 3-10 days. Please be aware that the shipping cost and delivery date may be different due to the combination with other items. Please check the final shipping cost and delivery date for all your items at the payment process.
คุณมีค่าธรรมเนียมการจัดส่ง 0 บาท สำหรับที่นอน Lotus Victorian LV-SD-03 และใช้เวลาในการดำเนินการจัดส่ง ภายใน 3-10 วัน โปรดทราบ ค่าธรรมเนียมและระยะเวลาการจัดส่งอาจแตกต่างกันออกไปในแต่ละรายการ โปรดตรวจสอบค่าธรรมเนียมและระยะเวลาการจัดส่งอีกครั้งในขึ้นตอนการชำระเงิน
Sorry! This feature isn't ready at the moment yet. Please contact our customer support to get the accurate international shipping cost. We're sorry for any inconvenience caused.
เนื่องจากฟังก์ชั่นบนเวปไซต์ยังไม่พร้อมหรือเสร็จสมบูรณ์ในขณะนี้ ทางเราขอความกรุณาลูกค้าติดต่อแผนกลูกค้าสัมพันธ์ เพื่อที่ทางลูกค้าจะได้ทราบถึงค่าใช้จ่ายในการส่งออกไปยังต่างประเทศที่ถูกต้องนะครับ ขออภัยในความไม่สะดวกอีกครั้งนะครับ
- Never remove the tag as it serves as a mean of identification, should you have a warranty claim.
- Once your new mattress is installed, it is a good idea to allow it to air out before putting on sheets. The air-out period depends largely on your preference. If you can still detect any remaining chemical smell after some time, leave it a while longer. At Mattress City, all mattresses sold are used with water-based adhesive, therefore ensuring your rest to be as natural as possible.
- Use a good quality, washable mattress protector. This will protect your investment from food and drink spills and other stains that may be difficult to clean.
- If you somehow get a stain or a dirty spot, clean it promptly. Use minimal pressure and a mild soap with the tiniest amount of cold water. Avoid all dry cleaning chemicals. Be sure to completely dry any dampness before covering the area with sheets again.
- Do not allow your children to jump up and down your mattress. They could damage the inner construction of your mattress.
- At Mattress City, most of our mattresses are one-sided, non-flip style. This means, if you purchase one of these, you will not need to flip it over. We recommend, however, that you still rotate your mattress once in a while, generally in every 3 months, to prevent wear patterns based on the frequency of use and your weight. If you are using the two-sided, flip style mattresses, we recommend you rotate and flip your mattress in accordance with the manufacturer’s instructions. If you can’t find any instructions, rotate it at least every 3 months and turn it over twice a year.
- It is best if you could find two or more people to carry your mattress because it will be much easier to maneuver. Please do not bend or fold your mattress more than 20″ as this could increase the likelihood of damage to your innerspring or various types of foam. Foam beds, however, can be bent at a higher degree than innerspring products.
Frequently Asked Questions
What type of cards do you accept?
We accept VISA, MasterCard, Union, JCB, American Express, LINE Pay and WeChat Pay.
How do I order on interest free credit?
We offer installment plan with 0% interest when purchasing more than 15,000 Bath. More detail can find here https://goo.gl/6ycxD3
Please check our promotion or contact your customer support for more detail.
How will I pay for my order?
We have many payment options for you to choose: Credit/Debit card, Internet banking, Line Pay, WeChat Pay
When will my refund be processed?
Please send the product back to us and we will process for the refund which may take 10-15 days to be sent to your orignal bank account.
Can i use more than one discount code on a single order?You can only use 1 promotion code per transaction.
Do you offer discounts?
We have many promotions for both mattress and bedlinen. Please check our promotions on our Facebook page at https://www.facebook.com/mattresscitythailand/
Which couriers do you use?In Thailand, it will be shipped by Thai Post and other delivery service. For the other countries, it depends on the destination such as Kerry, FedEx, UPS, etc.
Does the delivery across the island?Sorry, we don't deliver across the island.
Why do you use different delivery couriers?
Our mattress usually come with big size and weight, therefore we cannot send it by one particular delivery service. Unfortunately, you cannot choose your delivery courier.
Will all products in my order be delivered at the same time?
All of your products may not be delivered at the same time because it depends on the type of product.
Your mattress order will be delivered directly from our factory.
Your bed linen and accessory order will be shipped by Thai Post.